Shipping + Returns

shipping

Shipping in the US costs $9.99. 

Items generally ship via FedEx or USPS within 1 to 5 days of when the order was placed. Artwork that is coming directly from an artist’s studio may take a few extra days. We will let you know ASAP if an artist will be delayed in getting your artwork out. We will send you a shipment confirmation email with a tracking number.

International shipping is fulfilled by DHL and calculated by weight. This fee will show at checkout. 

Saratoga Springs, NY - We offer local pick-up only for items marked as available in-store.

 

returns

All artwork (paintings, prints, works on paper, mixed media, and ceramics) is final sale and cannot be returned or refunded.

Other full-price items can be returned or exchanged for refund or store credit within 14 days. Discounted items are final sale.

We will send you a shipping label for return online orders, but the shipping fee will be deducted from your refund. To request a return/refund, please email us at info@collective131.com.